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Contact Us

Have a question about your photo, our AI validator, or a recent purchase? We're here to help. Please read through our policies below before reaching out — most questions are answered there.

By contacting us, you agree that any information you share may be used to assist in resolving your query in accordance with our Privacy Policy.

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Email Support

Send us an email anytime. We aim to respond within 2–3 business days. Response times may vary and are not guaranteed.

usvisaphotoai@gmail.com
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Refund Requests

Refund requests must be submitted within 14 days of purchase and must include your order ID and an official government rejection notice. Please review eligibility criteria before writing in.

Read Refund Policy

Try the Validator First

Before reaching out, run your photo through our AI validator. A photo that passes our technical checks is formatted to meet published ICAO and U.S. State Department guidelines.

Passing our validator does not constitute a guarantee of acceptance by any government agency. Final decisions rest with the reviewing authority.

Try the Photo Validator